Returns & Exchanges

At Good Neighbour, we want you to be completely satisfied with your purchase. If your new fashion finds aren't quite right, we offer a 30-day return window for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed return slip provided by our portal.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.